Social media editor at USA TODAY
Internet | Baltimore, Maryland Area, US
Nine years of success leading teams, coordinating audience outreach, and managing content strategy and news coverage for large daily newspapers and websites.
Oct
2011 - Present
Social media editor / USA TODAY
Apr
2011 - Present
Consultant / Hartney Consulting
• Taught online journalism for University of Maryland's Graduate Certificate in Multimedia Journalism in fall 2011.
• Served as technical proofreader and editor for Red Start Creative, working on Congressional reports for FHFA-OIG and SIGTARP.
• Consulted on digital and editorial strategy for launch of Baltimore startup focused on philanthropy.
Jan
2011 -
Aug
2011
Editor, Baltimore / NewsTrust
• Launched first local site of national NewsTrust project to study regional news ecosystem.
• Executed editorial strategy with emphasis on member participation, including regular topic-focused “news hunts,” community fact-checking project, and in-depth examination of different media platforms.
• Developed more than a dozen media partnerships, resulting in increased promotion, visibility and user engagement.
• Taught news and media literacy to students and educators in high schools and colleges.
Dec
2009 -
Nov
2010
AVP, content and editorial / YTL Communications Sdn Bhd
• Designed initial content strategy for groundbreaking wireless network and set up 18-month plan for long-term expansion and future growth.
• Conceptualized and oversaw build, programming and successful launch of customer homepage and product portal for desktops, mobile devices and network’s revolutionary integrated communication client.
• Drove to completion key deals with Malaysian and U.S. vendors for content, system integration, hosting, development and design of site.
• Defined editorial standards, house style, workflows and overall staffing and operations.
• Played a key role in go-to-market plans, product management and subscriber communications.
Apr
2009 -
Dec
2009
Director of audience engagement / The Baltimore Sun
• Established Baltimore Sun's voice by initiating and leading audience outreach in social media.
• Set vision and strategy for team of six community coordinators, hired candidates and managed performance.
• Humanized customer service feedback, leveraging relationships and technical knowledge to quickly solve problems and communicate changes to readers.
• Nurtured social media communities of 7,000-plus members, achieving key objective of increasing web traffic.
• Facilitated direct connections between readers and journalists through increased live coverage, live chats and community meet-ups.
• Coordinated successful multifaceted outreach effort to local bloggers, extending brand’s reach.
Aug
2007 -
Apr
2009
Breaking news director/multimedia editor / The Baltimore Sun
• Developed breaking news channel from first stages to final product, a new venture into aggregated content involving TV and radio partnerships.
• Increased by 300% breaking-news articles posted online, building more competitive website.
• Managed more than 40 blogs and dozens of authors, monitoring growing traffic and solving technical issues.
• Streamlined and improved interdepartmental communication, increasing visibility of key web product in traditional print newsroom.
Jul
2006 -
Aug
2007
Night news editor / The Baltimore Sun
• Directed copy, design and news departments and managed coverage of breaking news as ranking editor at night and on weekends.
• Determined front-page presentation and held sole responsibility for accuracy.
• Achieved 93% on-time deadlines by managing pageflow and production and acting as liaison between newsroom and printing plant.
• Created production efficiencies by organizing rollout of product that streamlined printing process, training key staff in technical aspects.
Aug
2005 -
Jul
2006
News copy editor/slot / The Baltimore Sun
• Worked as supervising editor for suburban sections and first-read editor for world, U.S. and local news articles.
• Increased online traffic and articles posted to website as member of Internet task force that created process linking print and web newsrooms.
Dec
2003 -
Aug
2005
News copy editor/slot / The Richmond Times-Dispatch
• Won first-place Virginia Press Association award by working as sole editor on series marking Iraq war anniversary.
• Consistently earned monthly merit awards for headline writing.
• Served on newsroom-wide redesign, diversity and ethics committees, including young-readers initiative.
• Functioned as mentor for interns and coordinated Association of Young Journalists meetings and conferences.
• Designed and led forum that determined format and style to ensure newspaper would read as a cohesive product.
Jun
2003 -
Dec
2003
Sports desk intern / The Virginian-Pilot
Jan
2002 -
Dec
2002
Editor in chief / The Gamecock student newspaper
• Led organization to 2002 "best college newspaper" award from South Carolina Press Association.
• Managed more than 80 staff members and coordinated budget.
• Researched and restructured editorial board processes to match larger newspapers' procedures.
• Previously served as university editor and reporter.
Jun
2002 -
Aug
2002
Dow Jones Newspaper Fund intern / The Philadelphia Inquirer